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The troubleshooter section below will allow you to follow a series of questions to find answer to common problems. To begin, simply select the topic that is related to the issue or problem you are experiencing.

I receive the message Error after initial installation - Error Code IKE-CFG1

I receive the message, "Installation will terminate. Error code: CFG-DNE4A when I try to reinstall the VMobility Client."

I have installed the VMobility Network Desktop software, but cannot register.

I added a member to my network, but they did not receive an email invitation

When attempting to join the VMobility Network, I get the following message "The Network Manager rejected the join request. Verify that you have entered the correct password and retry the request."

I have trouble Installing the Client. I receive the message, (Error Code: CFG-VA6A)

When using the "Add Printer" or "Drive Map" application with another member PC, I receive a pop-up requesting a Login name, Domain, and Password. What do I do?

I cannot connect to the remote computer using Microsoft Remote Desktop

Using "Switch User" on Windows XP while running the VMobility Client causes the VMobility Client to fail