What should I do if I am having problems connecting to IndustryPlayer?
Troubleshooting your connection problems such as problems reaching the server over the net, firewalls, proxies and pop-up blockers.

Why are credit points needed?
Level 1 is a free tutorial level. Subsequent levels cost 5 credit points (CPs) to play.

What is a takeover bid?
A takeover bid allows one company to take over another company. Certain pre-requisites apply before this is possible.

How can i earn bonus Credit Points?
Bonus CPs are awarded for the top 5 scores in each level and also for Market Share (MS).

How do i use paypal? I haven't received my credit points.
Make sure you type your holding name in the  info box in paypal.

Is it possible to run IP through a proxy connection.
Yes but you have to configure it

How do I decide which licence to buy?
Use the licence analyser to help you to choose.

How do I reset my account and start all over again
With the reset button (icon at the top of your game interface) you can reset your account.

When is it advantageous to liquidate a company? What are the risks?
Liquidation can be used to improve capital growth to replace smaller capital based companies with larger capital based companies.

What is CSR?
Corporate Social Responsibility affects the amount of tax rebate you receive.

The registration password email did not arrive
Check your SPAM folder

How does the National Industry work and what is NI quota?
 The National Industry produces stock to fill a gap in the demand for a product. Therefore it builds up its own Market Share called the NI quota. This reduces the Market share of players accordingly in each Licence.

Is it possible to become bankrupt?
You become bankrupt if your credit rating drops to F.

Why can't I register in the forums?
All users are automatically members of the forums. Login using your holding name and password.

What are the extra rules after turn 100?
You have 24 hours to complete your level, and there are changes to takeovers.

What are discounts?
Companies with stock above the market price will be penalised with sales discounts by the price regulator. 

How Can My Holding Earn Medals?
Article describes the different types of medals available.

What should I do if I have lost my password?
If you forget your password, click on "recover" in the login screen...

What happens after level 10?
You go back to level 3

Is it profitable to buy your own products?
GO (Get Offers) automatically offers your own products first and no "Get Offers" fee is paid. If your own product is out of stock, then you are offered stock in the usual GO rotation or buy the National Industry. The advantage is the saving in the Get Offers fee and the ability to sell your own stock more quickly - selling to yourself at every turn.

What is synergy?
Having several companies in the same sector is called synergy and leads to savings in staff costs.

Why is my ROE declining?
A strong financial position is not enough by itself, to maintain high ROE levels.

Which insurance policy should I use?
There are 3 insurance policies with different levels of cover.

What are the benefits of joining a trust?
A trust is a group of players who provide mutual benefits for each other.

Why does my credit rating drop after every 12th turn?
Increases in wages, insurance and quality affect your credit rating.

What are the advantages of being market leader?
Market leaders can increase their prices

Are there any penalties for inactivity?
Each level must be completed within 12 days.

Why can't I buy certain licences? Why can't I upsize/liquidate?
You cannot buy any licence that costs less than 25% of the starting capital for your level.

What do the licence ratings mean?
Licence Ratings indicate the depth and strength of the market in a Licence.

How do i repay credit?
When a Holding's cash account and budget are strong it is possible to repay credit after buying materials for your next turn.

How is budget calculated?
Budget reflects the financial strength of a holding to make new investments

Where did my insurance payout go?
Insurance funds, paid after a disaster, are not paid into a Holding's cash account but are paid against credit. The reduction in credit is reflected in an improved Credit Rating. No repayment fee is deducted.

Is it wise to use credit?
Using credit allows you to buy or upsize licences much earlier in the game.

What is the macro economy?
The macro economy adjusts the tax rates and interest rates, and also some sector demands.

My trust logo does not show up.
Send your logo to support@industryplayer.com and ask for a resizing of your logo

What is Market Share and is it important?
Market Share represents the value of your sales compared with your competitors' sales in the same Licence. Market Share ratios are relevant to the ability to make take-over bids and to earn bonus credit points at the end of each level.

What is the ratio of probability for disasters?
Fires tornadoes and earthquakes have different probabilities and incur different amounts of stock losses.

How does Auto Pricing work?
The Auto Pricing Agent operates at a consistent default position of 95% of the market price